Privacy Policy

This privacy policy describes how we (ACAA USA) collect, use, and share your information whenever you use our Services.

We may change this privacy policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the privacy policy that’s available on our website. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or sending you a notification). Of course, if you ever have a question about our privacy policy, just visit http://www.acaausa.com.

Information We Collect

The ACAA USA website is a basic photo sharing application used to transfer images, estimates and supporting documentation of a damaged Insurance claim vehicle (typically Automobile) between the end user and ACAA USA.

During this process, we do not collect any non-public personal information, below are the items that we collect and transmit:

Email Address
Phone Number
License Plate Number
VIN Number
Date of loss
Vehicle Year / Make / Model
Photo taken by the end user

How We Use Information

With the information we collect, our highly qualified claims professionals are able to provide a damage estimate for your claim accurately and with a minimal cycle time to enhance the overall claims experience.

Please read these Terms of Use ("Terms") carefully. By downloading, accessing or using the website of acaausa.com, (the services), you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.

We may change or modify these Terms at any time and in our sole discretion. If we make changes to these Terms, we will provide notice of such changes, such as by sending a notification, posting a notice on the Services or updating the "Last Updated" date above. Your continued use of the Services will confirm your acceptance of the revised Terms. We encourage you to frequently review the Terms to ensure you understand the terms and conditions that apply to your use of the Services. If you do not agree to the amended Terms, you must stop using the Services and delete ACAA.

Usage Data

By using the acaausa.com website you agree to let acaausa collect information about your usage of the website. You agree that we will share the fact that you took these actions with the sender of the message. For more information about the information we collect from you and your device and acaausa's privacy practices, please review our Privacy Policy.

User Content

The Services consist of interactive features that allow users to create, post, transmit and/or store content, including but not limited to photos and text (collectively, "User Content"). You understand that your User Content may be viewable by others.

You retain all ownership rights in your User Content. However, by submitting User Content to acaausa.com, you hereby grant us a nonexclusive, worldwide, royalty-free, sublicensable and transferable license to use, reproduce, modify, adapt, publish, create derivative works from, distribute, perform and display such User Content in connection with the Services, subject to your use of privacy settings in the Services to control who can see your User Content.

Prohibited Activities

In addition to the other restrictions outlined in these Terms, you agree that you will not:

Use the Services for any purpose that is illegal, beyond the scope of their intended use, or otherwise prohibited in these Terms.
Use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully utilizing the Services, or that could damage, disable, overburden or impair the functioning of the Services in any manner.
Compromise the security of the Services.
Send any unsolicited or unauthorized advertising, spam, solicitations or promotional materials.
Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Services or to extract data.
Reverse engineer any aspect of the Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Services.
Use or attempt to use another user's account without authorization.
Attempt to circumvent any content filtering techniques we employ, or attempt to access areas/features of the Services that you are not authorized to access.
Attempt to indicate in any manner that you have a relationship with us or that we have endorsed you or any products or services without our express written consent to do so.
Impersonate any person or entity or otherwise misrepresents your affiliation with a person or entity.
Violate the publicity, privacy or data protection rights of others, including by taking pictures of another individual without receiving that individual's consent.
Infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party.
Develop any third-party applications that interact with User Content or the Services without our prior written consent and
Use the Services for any illegal or unauthorized purpose or engage in, encourage, or promote any activity that violates these Terms.

Modifications to the Services

This section is about the possibility that we may change the Services in the future.

We reserve the right to modify or discontinue, temporarily or permanently, the Services or any features or portions thereof without prior notice. You agree that we will not be liable for any modification, suspension or discontinuance of the Services or any part thereof.

Disclaimer

THE SERVICES AND THE ACAA CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE AND NON-INFRINGEMENT. IN ADDITION, WHILE ACAA ATTEMPTS TO PROVIDE A GOOD USER EXPERIENCE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE SERVICES WILL ALWAYS BE SECURE OR ERROR-FREE OR THAT THE SERVICES WILL ALWAYS FUNCTION WITHOUT DELAYS, DISRUPTIONS OR IMPERFECTIONS.

Disputes

1) Indemnification

By agreeing to these Terms you agree to indemnify, defend and hold harmless acaausa, our managing members, employees, affiliates, licensors and suppliers (the "acaausa Parties") from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys' fees) due to, arising out of, or relating in any way to (a) your use of the Services; (b) any User Content you post, upload, use, distribute, store or otherwise transmit through the Services; (c) your violation of these Terms; or (d) your violation of the rights of another.

2) Limitation of Liability

Except where prohibited by law, in no event will the acaausa Parties be liable for any indirect, special, punitive, incidental, exemplary or consequential damages that result from (a) the use of, or inability to use, the Services; (b) the provision of the Services or any materials available therein; or (c) the conduct of other users of the Services, even if acaausa has been advised of the possibility of such damages. You assume total responsibility for your use of the Services. Your only remedy against acaausa for dissatisfaction with the Services or any content is to stop using the Services. If, notwithstanding these Terms, acaausa is found liable to you for any damage or loss which arises out of or is in any way connected with your use of the Services or any content, acaausa's liability shall in no event exceed $1.00. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you.

Applicable Law

Any dispute between you and acaausa will be governed by these Terms and the laws of the State of California and applicable United States law, without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction.

Severability

If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Complete Agreement

These Terms supersede all prior understandings regarding the same and represent the complete agreement between you and ACAA.

Questions and Comments

ACAA welcomes comments, questions, concerns, or suggestions. Please send feedback to us.